KSI Inc. | We provide one-stop services from planning, editing and designing to printing and bookbinding.

Privacy Policy

Recognizing the importance of customers’ personal information, employees of KSI Inc. endeavor to comply with all laws related to personal information and to cultivate a sense of self-awareness and responsibility concerning fair, appropriate management of such information as they work to provide better products and services.

We’re pursuing the following initiatives based on our recognition that protecting personal information and earning customers’ trust is a core part of our responsibility to society:

Appropriate management of personal information
We manage personal information obtained in the course of our operations, including from outside sources, in a safe and precise manner. We strive to implement information security measures, including human factor and technological measures, to prevent problems including fraudulent access, loss, destruction, alteration, corruption, and unauthorized disclosure.
Purposes for which personal information is used
When we handle personal information at the request of customers or obtain personal information, we do so only for the purposes described below. If we need to use personal information for any other purpose, we will notify you of that fact, for example by mail, email, or fax, and obtain your consent first.

• Purposes for which we use personal information when carrying out requests from customers
・To print address labels for direct mailings
・To print and send out products such as lists of names
・To package content containing personal information for mailing and send it to private residences
・To carry out other operations related to the processing, printing, and shipment of personal information
• Purposes for which we use personal information that we obtain ourselves
・Personal information from employees: To manage human resources
・Personal information related to people applying for employment: To screen applications
Provision and disclosure of personal information to third parties
We manage personal information from customers in an appropriate manner and do not disclose it to third parties except in the following circumstances:
• When the individual in question has granted his or her consent for such disclosure
• When it is necessary to disclose the personal information to a contractor so that the contractor can carry out
the service requested by the customer
• When we are compelled by law to disclose the personal information
Outsourcing
We may outsource all or some handling of data containing personal information under our management to outside contractors to the extent necessary to accomplish the purpose for which the personal information is being used.

When outsourcing personal information to third parties, we supervise contractors as necessary and in an appropriate manner to ensure that customers’ personal information is managed appropriately.
Assurance of accuracy and safety
We strive to manage data containing personal information under our management in an appropriate manner, including by taking such steps as are necessary to ensure its safety, for example by preventing its unauthorized disclosure, alteration, loss, or destruction and by preventing fraudulent access.
Organization and management structures
We ensure that personal information is managed in an appropriate manner by appointing an administrator whose responsibility it is to ensure the integrity of the personal information in our possession. In addition, we train all employees in the protection and appropriate management of personal information and actively work to ensure that such information is handled appropriately in the course of our everyday operations.
Contact for complaints and inquiries about how we handle personal information
We have established a point of contact for requests and complaints about data containing personal information under our management, and we endeavor to respond to such inquiries in a spirit of good faith.

Point of contact for complaints and inquiries
Personal information administrator: Akihito Koike
Compliance with applicable laws and standards
We comply with all applicable laws and standards concerning the handling of personal information, including laws and ordinances, guidelines published by the Japanese government, and other standards.
Ongoing improvement
We have established a system for managing personal information, and we take steps to ensure that all employees understand and observe initiatives related to compliance. In addition, we regularly review this system and endeavor to improve it on an ongoing basis.
Availability of this policy
We make this policy available in response to requests from outside the company and otherwise as necessary.

First Edition: April 1, 2005
Revised: January 1, 2018
KSI Inc.
Takayuki Minami
President

Philanthropy

Quality control

We always perform strict quality checks and provide better services and products with your needs in mind for the KSI products we deliver to you.

Introduction of quality management system

With the standardized work process and strict quality checks during and after the processes, the stable quality of products can be realized. To maintain the quality level that our customers demand, we utilize the following KSI quality management system.

Quality policy

We value our customers' wishes. We serve our customers' business. We consider the benefits for our customers' customers.

With these three mottoes and always putting the customer first, we push forward our manufacturing services that meet customer demands and that can be trusted by customers, through printing and printing-related business.
To provide manufacturing services that customers can use without anxiety, the following quality assurance activities are in place.

1.Customer's trust and satisfaction: The goal of quality in all KSI products is our customer's trust and satisfaction.
Trust and satisfaction mean continuous improvement and development of the following four elements:
Q (Quality): Products that satisfy customers
C (Cost): Cost that satisfies customers
D (Delivery time): Time of delivery that satisfies customers
T (Technology): Technology that realizes customer demands and wishes
2. Objective: To achieve this policy, we set quality goals on both a department-basis and a company-wide basis.
3. Continuous improvement: To provide products that meet and satisfy customer demand, we regularly conduct an internal audit and perform continuous improvement for the quality policy and quality management system.
4. Observance of laws and regulations and social need: We comply with laws, regulations and social needs applicable to the products we provide, so that customers can use KSI products without apprehension.
5. Education and training: To promote the quality management system, we provide education and training to all employees so they acquire expertise and improve their skills.
6. Consolidation of infrastructures: We provide the infrastructure including venues and equipment, work environment and personnel required to execute this policy.
7. Establishment, execution and maintenance of the quality management system: To make this policy conform to our business objective, we establish, execute and maintain an effective quality management system.
8. Understanding changing customer needs and suggestions: We do our utmost to satisfy customer expectations through understanding customer needs and fulfilling customer demands.
9. Distribution of the quality policy: We post this quality policy on the company premises to make the policy known to all employees and to be properly implemented.
10. Revision of the policy: This policy will be revised once changes in the environment and/or changes in customer demand occur.

January 5, 2012
KSI Inc.
President, Takayuki Minami